Our Cancellation Policy

We understand that sometimes life happens, and you might need to change your plans. Your scheduled appointment and your satisfaction are very important to us. If you need to cancel or reschedule your service, we kindly ask for the advance notice outlined below.

Advance Notice Required

Giving us enough notice allows us to offer that appointment slot to another valued customer. Thank you for your understanding.

Cancellation Fee

Cancellations or reschedules made outside the required notice period will incur a cancellation fee. This fee will be 50% of the total quoted service price or $120, whichever amount is higher.

How the Fee Is Charged

The fee will be charged to your credit card on file, or invoiced directly for payment.

Need to Change Your Booking?

Call us on 0405 188 209 or email admin@brisbaneroofcleaners.com.au as soon as you know, and we will do our best to find you another time.

Book Your North Brisbane Roof Clean Today

Protect your northside home from moisture damage, corrosion, and lost curb appeal with a professional soft-wash roof clean. Call 0405 188 209 or request a free quote online. We service all North Brisbane suburbs, respond quickly, with guaranteed transparent pricing.

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